Network & PBX Infrastructure


The computer network, two or more computers that are connected with one another for the purpose of communicating data electronically. Besides physically connecting computer and communication devices, a network system serves the important function of establishing a cohesive architecture that allows a variety of equipment types to transfer information in a near-seamless fashion. Two popular architectures are ISO Open Systems Interconnection (OSI) and IBM’s Systems Network Architecture (SNA).

Two basic network types are local-area networks (LANs) and wide-area networks (WANs). LANs connect computers and peripheral devices in a limited physical area, such as a business office, laboratory, or college campus, by means of links (wires, Ethernet cables, fiber optics, Wi-Fi) that transmit data rapidly. A typical LAN consists of two or more personal computers, printers, and high-capacity disk-storage devices called file servers, which enable each computer on the network to access a common set of files. LAN operating system software, which interprets input and instructs networked devices, allows users to communicate with each other; share the printers and storage equipment; and simultaneously access centrally located processors, data, or programs (instruction sets). LAN users may also access other LANs or tap into WANs. LANs with similar architectures are linked by “bridges,” which act as transfer points. LANs with different architectures are linked by “gateways,” which convert data as it passes between systems.

WANs connect computers and smaller networks to larger networks over greater geographic areas, including different continents. They may link the computers by means of cables, optical fibers, or satellites, but their users commonly access the networks via a modem (a device that allows computers to communicate over telephone lines). The largest WAN is the Internet, a collection of networks and gateways linking billions of computer users on every continent.

PBX System

PBX stands for Private Branch Exchange, which is a private telephone network used within a company or organization. The users of the PBX phone system can communicate internally (within their company) and externally (with the outside world), using different communication channels like Voice over IP, ISDN or analog. A PBX also allows you to have more phones than physical phone lines (PTSN) and allows free calls between users. Additionally, it provides features like transfer calls, voicemail, call recording, interactive voice menus (IVR) and call queues.

Time and technology, however, have changed the consumer telephony landscape, with the flag-bearer being the Open-Standards-based IP PBX. The point of the “IP” in this new era is that the phone calls are delivered using the Internet Protocol as the underlying transport technology.

PBX phone systems are available as hosted or virtual solutions and as on-premise solutions to be run on your own hardware.